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—— Mark
2 years ago, a US friend says that if a Chinese supplier tells you they will ship your products in one week, you should hope they did in one month.
The production delay is a headache for many clients, they were told too many excuses all the time.
In my opinion, there are objective reasons such as peak season, labor shortage, material problem, but subjective reasons matter more.
Factory management ability such as supply chain, currency flow, production ability.
Communication problems, what many sales did is get the order, ask for a production time, reply back to customer, order delay, find excuses.
But, when is the material ordered? What time are the materials plan to come back? When is the order scheduled for production? How is the customer use this order, wholesale or use by themselves? Can you trust her if she doesn't know all these?
To solve this problem, it is very important for customers and factories to understand how each other's business is operating.
We hope to have nice communication with you, and we'd like to share the shipping cost if we had good communication with you and yet we still delayed your order and bring you any loss.
Factory Address:3rd Floor, NO.3rd, Xingfa South Road , Wusha village, Chang’an Town, Dongguan City, Guangdong Province. | |
Sales office:Room 2103, Wanting Building, Baoyuan Road, Xixiang town, Bao'an district, Shenzhen City, Guangdong Province, China. | |
nick@nickviecig.com | |